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Privacy Policy

Lidana’s Privacy Policy

Effective Date: October 16, 2024

At Surya Digitech Private Limited, we are committed to protecting your privacy. We use the information we collect about you to better our services and enhance your experience as our customer.

By using this website & its services, you consent to the collection and use of information as set forth in this privacy policy. You also acknowledge that Surya may periodically change, modify, add or remove or otherwise update this privacy policy at its discretion, without prior notification.
Please read on for more details about our privacy policy.

Certain terms used in this privacy policy shall have the meaning as defined hereunder, unless the context otherwise requires:  

  1. “Act” means the Information Technology Act, 2000 or such other legislation that may be in force.

  2. “Partners” refers to any such entities, or persons engaged by, or associated/affiliated with the Company in connection with its business activities in any form.

  3. Provided that any third parties whose products/services are advertised, promoted, marketed and/or sold on the Company’s website shall also be deemed Partners notwithstanding that such parties may not be engaged by, associated/affiliated with the Company.

  4. "Personal Data" or "Personal Information" means any information relating to a person who can be identified either directly from that data, or from that data together with any other information which either is or likely to be available.
    Provided that any information or data available in the public domain, or accessible under the Right to Information Act, 2005, shall not be construed as being “Personal Data” or “Personal Information”.

  5. "Surya", “the Company” or “We” or "Us" means Surya Digitech Private Limited;

  6. “Privacy Policy” refers to this Privacy Policy, and any subsequent amendments hereto.

  7. “Rules” mean the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

  8. “Sensitive personal data or information” of a person shall have such meaning as ascribed to it under the Rules.

  9. "Use" means accessing the Website for any purpose including, but not limited to, the enquiry of our products or services and/ or entering into a transaction with Us in any other manner. 

  10. "Website" means https://lidana.ai or any other website which Surya may launch or operate for its business purposes or otherwise.

The word "Data" and "Information" are used interchangeably in this document.
 

1. Definitions

We may collect information from you in the following instances: 

  1. Submission of your details in any physical, digital or electronic mode including mobile applications in connection with the purchase of service or product from Us;

  2. Provision of your information or data to Us while using the Website or while making any enquiry with Us either online or in any other manner;

  3. Any information which is derived from the information provided by you, eg. information generated through an online tool or Calculators available on the Website or while purchasing our products online. 

  4. Performance of any online transaction(s) on the website or any of the payment gateway links available on the Website. 

  5. Receipt of any information by Us from any third parties such as your employers, hospitals, medical practitioners, clinics, motor workshops, travel agencies or banks, etc. in connection with provision of services and/or products;​

 

2. Collection of Information 

We do not sell or rent your personal information. We may share your information with third parties in the following situations:

  • Service Providers: We may share information with third-party service providers who help us operate Lidana (e.g., payment processors, hosting services).

  • Legal Requirements: We may disclose your information if required by law or in response to legal requests such as subpoenas or government investigations.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

3. How We Share Your Information

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information through your user profile settings.

  • Delete or Deactivate Account: You may request to delete or deactivate your account by contacting us at support@lidana.app.

  • Opt-Out of Communications: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

4. Your Choices Regarding Your Information

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Data Security

We will retain your personal information for as long as necessary to provide our services or as required by law. If you wish to delete your information, please contact us at support@lidana.app, and we will take reasonable steps to accommodate your request, subject to any legal obligations.

6. Data Retention

Lidana is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without proper consent, we will take steps to delete that information.

7. Children’s Privacy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our platform. Continued use of the service after changes become effective indicates your acceptance of the revised policy.

8. Changes to This Privacy Policy

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@lidana.app

  • Address: Surya Digitech Pvt. Ltd.,
    502/A 1st Main Road,
    Jayanagar 8th Block,
    Bengaluru - 560070,
    India.

9. Contact Us
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